FAQ After Registration

  • Log into the portal, click on “online help” which is located on the top right corner or the page. Type in your question or concern. You will be given an opportunity to chat with an admissions specialist during the hours of 10 a.m. to 6:30 p.m. EST M-F.

    If you would like to send an email to admissions, you can send it to registration@registration.arise.com. Please make sure to include your full name, Agent ID number in the email and a signature.

    If you already have an account but are not able to access it Please email registration@registration.arise.com. Provide the following information as it appeared on your platform profile: • UserName/CSPID • Full Name • Full Mailing Address • Email Address • Phone Number(s) • DOB • Assistance Being Requested.

    If you are unable to log into the Arise portal, you can also reach a live chat agent during limited live office hours (quickest and easiest way to get an issue resolved). You can check the admissions chat hours and get access here: http://www.ariseworkfromhome.com/office-hours/.

  • The admissions process takes between 1 and 7 days. Once you complete the admissions process and join the Virtual Communications team you then choose a client certification course. Realistically, it will be around 30 days before the class starts. Classes are typically around 30 days. Once certified you can start working immediately. Depending on how quickly you choose a class, it can take around 2 months.

    Because you are self employed, you are in control on when and how much you work. Choose a client that has a contract that meets your needs. If you need to provide your services only during the daytime or would like a client that is open 24/7, you can choose to do so.

  • When you partner with VC, you are given 30 days from completion of the Admissions process to enroll in a client certification course. If you are unable to enroll in a course within 30 days, please contact us at support@vcstaffingagency.com so we can evaluate your situation and decide on an extension.

  • VC does not pay for client certification courses. Client certification courses are FREE.